Meaningful Evaluation

August 27, 2014

Meaningful evaluation—an oxymoron? Well, maybe not.

Jim Chatham, a retired Presbyterian pastor, told me a story that gives a new angle on evaluation. I wish I had heard the story in earlier days of active leadership.

Jim invited a glass artist, Ken VonRoen to meet with him and some other pastors. The setting: one artist of one medium meeting with other artists of another medium. The conversation included the question of meaningful feedback or evaluation. VonRoen was clear:

I don’t ever let the question, “Do you like it?” be the question used to evaluate my art. No. The question is, “Does my art call you forward to a place where you have not been before? Does it ask you to look at your normal world through different eyes? Does it invite you to a new perspective?” If it does, then I have succeeded! I hope you like my art. I try to design it so you will. But that is not the point.

Upon hearing this story my imagination fired, picturing its application as a pastor.

Parishioner: leaving the worship service saying, “I sure liked your sermon.” Pastor: “Thank you, so much. Could we step aside for a moment (or, more likely, can I call you this afternoon)? I want to hear what you liked and what it meant to you.”

Or, on Monday morning at staff meeting, “Where did our ministry last week, including leading worship yesterday, take us personally to new places in our lives, to new ways of seeing?”

Or, parishioner in a note: “Pastor, during my grief, you meant so much to me. We couldn’t have made it without your words and presence.”

Pastor: calling (not emailing or texting), “Pat, thank you for your gracious note. I treasure as well the time together. Could we talk now or at a later time that suits you? I am curious. What about my words and presence helped you get through that dark time? Also, I would like to share how that time with you, Kathy and Mel, helped me see some new things.”

Or, parishioner or colleague: “I didn’t much like your sermon (or your comment, or what you did).” Pastor: “I’m interested. Tell me more. Where did what I said (or do) take you?

Or, pastor meeting with core leaders at the usually unsatisfying annual evaluation, suggesting, “Let’s talk specifically about where our leadership of the congregation during this year has taken us— perhaps personally or as a leadership team or as a congregation. Are we in new places we have never been before? Are we seeing with new perspectives?

Meaningful evaluation? Yes. Maybe it is possible. But my, what courage and inner security it takes to ask these questions. Do we really want to know?